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In-Service Support Capability Development Manager

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Department:

Support

Pay Type:

Salaried

Min Hiring Rate:

$103,000

Max Hiring Rate:

$103,000

The Role

In-Service Support (ISS) Capability Development Manager is responsible for the development of service-based contract business for OSI helping new and existing customers maintain and exploit the full potential of the systems they have. This position leads the development of the design of the In-Service Support contract offering and ensuring that the intended in-service support models and delivery are optimized.

Key Responsibilities

You Bring

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A Day In The Life Of A In-Service Support Capability Development Manager

Discover the day-to-day experiences of our dedicated team, as they share their stories and insights from the forefront of marine navigation technology.

EVAN LAWRENCE, Senior Technical Trainer

In OSI's Training Department, I create, coordinate, and conduct internal and external training for employees and customers, including online experiences and navy ship sessions. Engaging directly with end-users, I provide practical training on OSI's systems, identifying areas for improvement. Despite the exhaustive nature of training, showcasing OSI's product line energizes me. The collaborative culture fosters positivity, growth, and teamwork within the Training Department and across the organization. Each project involves tapping into diverse ideas to understand system intricacies fully. OSI supports internal and external training opportunities, fostering career growth and promoting internal mobility. The company's culture is collaborative, inclusive, diverse, and amazing.

What To Expect

Creation and coordination of internal and external training programs.
Direct engagement with end-users, providing practical training on OSI's systems.
Opportunities for improvement and enhancement of training experiences.
Energizing experiences showcasing OSI's product line to customers.
Collaborative and team-oriented culture promoting positivity and growth.
Emphasis on tapping into diverse ideas and experiences for comprehensive training.
Support for employee learning through internal and external training opportunities.
Promotion of career growth and internal mobility within OSI's dynamic environment.
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