Director, People Operations

Mission:

The Director, People Operations is responsible for leading, planning, organizing and delivering effective Strategic People Operations programs to the organization enabling Business Growth and ensuring a workplace culture that reflects OSI’s Values. The role operates as a Strategic Partner, playing an active role with the leadership to ensure the People Operations Strategy, from facilitating change, enabling support to enable Business & Employee growth and driving the People Operations functional Excellence.

Responsibilities:

People Operations & Systems:

Lead key People Operations functions, including workforce planning, HR policies, and employee relations across domestic and global teams.
Ensure the business operations are compliant with labor laws, internal policies, and industry regulations, including personnel security clearance protocols in accordance with the defense industry.
Strategically assess and advise on total rewards programs, ensuring competitiveness while complying with local and cross-border regulations.
Maintain clear HR policies, processes, and frameworks that reflect company values and support operational consistency.
Champion scalable, technology-enabled processes that optimize HR operations, feedback and development (performance) management.

Leadership & Team Development:

Equip managers with the knowledge, skills, training, and tools to build and sustain high-performing teams.
Partner with senior leaders on compensation, performance, and team dynamics, providing frameworks and data to support effective decision-making.
Lead succession planning and key talent retention initiatives to ensure continuity of leadership and critical skill coverage across Canada and international markets.
Drive and influence OSI’s culture by leading engagement initiatives that drive a high-performance culture by establishing programs by rewarding, recognizing and developing behaviors across the business.

Talent Strategy & Workforce Planning:

Lead Business Expansion from a people perspective across Canada and globally, including workforce availability analysis, Compensation analysis, legislative requirements, incorporating entities and setting up payroll.
Be the strategic advisor to the leadership on workforce planning, organizational modelling and development, role design and change management to support sustainable business growth.
Collaborate with leadership to identify talent gaps, career pathways, and succession planning strategies across Canada and global operations.
Guide employer brand, candidate experience, and hiring practices to consistently attract and retain our talent.
Develop and implement HR strategies tailored to global operations, ensuring alignment with organizational goals and compliance with international labor requirements.
Manage international mobility programs, to support cross-border talent acquisition and deployment from our local talent in Canada and our talent in global markets.
Own the full feedback & development review cycles, including equipping managers to drive continuous employee growth.
Strategically assess and advise on the organization’s total rewards program, tailoring them to meet the demands of local and cross-border regulations.

Qualifications:

Bachelor’s Degree; Diploma in Human Resources Management; or other equivalent
Experience: 10 – 15 years in Human Resources management
Experience managing Human Resources in Global Markets
Experience in Global Workforce Mobility and incorporating in Global Markets
8 years of supervisory experience
Experience of Human Resource management in defense or other highly regulated industries
Experience in talent management/training and development methodology
Skills: Excellent interpersonal, organization, communication and conflict management skills; ability to perform under pressure and work as part of a team as well as independently; ability to problem solve, multitask and be flexible; excellent judgment and professionalism.
Required to obtain security clearance; flexibility to work occasionally varying hours to manage the global workforce.

• Collaborative Culture: Work with a talented and supportive team that values innovation and teamwork.
• Diversity, Equity, and Inclusion: OSI is committed to fostering a workplace where everyone feels respected, valued, and empowered to contribute their best.
• Growth Opportunities: We invest in our employees’ professional development and career growth with an annual employee driven development program.
• Competitive Benefits: Enjoy a pension plan, Healthcare cash plan, time off and a healthy work-life balance environment!

If you require any accommodations throughout the process, please contact Talent Acquisition for support.